Frequently Asked Questions
Why should I buy compatible printer cartridges ?
By using compatible printer cartridges you can save from 20% to 60% compared to your printer brand with no sacrifice in quality! This can literally add up to thousands of dollars per year saved for high-volume users.

Why do the original name brand printer cartridges cost so much ?
Typically printer manufacturers make very little or even no profit on the initial printer sale, therefore they plan to make up for the initial low profit margin on there high profit sales of printer cartridges to you in the future. So this is why the original name brand printer cartridges are so expensive.

Will using Supplies Outlet compatible printer cartridges void my printer warranty or affect my service contract ?
NO. Your existing printer warranty is still in effect and we give you a lifetime warranty on all of our compatible printer cartridges.

How do compatible printer cartridges compare to the original name brand printer cartridges ?
You will find that our products are equal in all ways to the original brand except with a savings of up to 60%! This is because our products are made with the finest quality components under strict ISO 9001 & 14001 manufacturing procedures. And our products are manufactured in some of the largest quality conscious factories in the world.

How can I place an order ?
We accept orders anytime from our secure online shopping cart, or you can call toll-free 1-877-822-8659 Monday thru Friday between 8am and 4pm(Pacific Time). Orders can also be placed anytime by Fax at 775-852-8410. Orders can also be mailed-in to us with a check.

How can I pay for my order ?
We accept Visa, MasterCard, Discover and American Express. You can mail in a check with your order. And we will also accept Official Purchase Orders from Schools, Universities, Local, City, State and Federal government agencies as well as large corporations(Fortune 500). P.O.'s can be sent by Fax, E-Mail or Regular Mail. Payment terms for P.O.'s will be Net 15 days from the invoice date.

When will I receive my order and how much will the shipping cost ?
We offer a variety of shipping options and offer reasonable flat-rate shipping charges regardless of your order size. **Click here for shipping options and cost details**